Contact us 24/7 | Owned and Operated by Law Enforcement Executives
Contact us 24/7 | Owned and Operated by Law Enforcement Executives
Protect your people, property, and brand experience with a proven, professional security partner.
Retail environments and commercial properties face a unique blend of risks—shrink and organized theft, parking-lot incidents, after-hours break-ins, and the need to deliver a safe, welcoming customer experience. First Responder Protective Services (FRPS) delivers retail and commercial security services built to deter crime, reassure customers and employees, and protect assets across single-site stores, shopping centers, business parks, and corporate campuses. We combine highly trained personnel (including off-duty police officers) with modern guard management technology and 24/7 client support to keep your operations running safely and smoothly.
FRPS is owned and operated by distinguished law enforcement leaders, including retired Police Chiefs; collectively the founders bring 100+ years of experience safeguarding communities and critical infrastructures.
Core offerings include armed/unarmed security officers, off-duty police security, mobile camera trailers, and more—configured in uniformed or plainclothes and tailored to each site.
FRPS supports clients across Texas and the continental United States, making multi-location rollouts simple
Our core team draws from law enforcement and military backgrounds and exceeds state-mandated training requirements
FRPS maintains a large contractor network, including 4,000+ police and firefighter 1099 contractors in Texas to support surge needs
Our DutyQ™ platform gives you visibility with geofence monitoring, real-time communications, RFID checkpoints, and up-to-date post orders—plus a client portal for schedules and invoices
A dedicated account manager and round-the-clock client success team keep communications fast and clear; on-site officers are equipped with two-way radios tied to central dispatch.
FRPS carries $8M general liability and $1M workers’ compensation coverage, helping reduce your organization’s risk
Uniformed or plainclothes officers act as a visible deterrent, enforce post orders, and deliver white-glove customer assistance. We staff doors and docks, patrol sales floors and back-of-house areas, monitor cameras, and respond to alarms and incidents. Our FRPS Security Solutions division maintains high standards of training and service to ensure quality at every post.
For high-risk locations or elevated deterrence, FRPS deploys active, full-time commissioned peace officers who can enforce state and local laws and provide immediate response to threats or criminal activity. This option is ideal for malls, big-box and grocery anchors, pharmacies, and high-value retailers
Marked patrols reduce opportunistic crime, enforce parking policies, and add safety coverage between fixed posts. Officers conduct perimeter checks, lighting assessments, and employee escorts at open and close.
Augment on-site teams or secure remote lots with solar-powered mobile camera trailers or fixed cameras tied to a cloud VMS for live viewing and video retrieval from anywhere. Combine with on-site response for a powerful, scalable security layer
FRPS officers handle first-aid basics, de-escalation, trespass advisories, and coordination with law enforcement or fire. Our two-way radio program connects posts to central dispatch for real-time coordination, even across multi-state portfolios
During sprinkler or alarm outages or hot-work operations, deploy trained fire watch personnel who understand local regulations and NFPA best practices to keep your business compliant and safe.
We assess entrances/exits, line-of-sight, cash-wrap areas, shrink patterns, parking-lot flow, and after-hours risks to create a coverage plan with clearly defined post orders. (Post orders are maintained digitally in DutyQ™ and kept current for your site.)
Based on your environment we recommend armed/unarmed officers or off-duty police, uniformed or plainclothes. All personnel meet stringent standards and come from law enforcement, military, and security backgrounds.
You get a dedicated account manager and a 24/7 client success team for scheduling, changes, and rapid issue resolution—plus 24/7 dispatch center linking posts with dispatch for real-time updates.
DutyQ™ provides geofenced check-ins, RFID checkpoints, and mobile access to post orders; your team can view schedules and invoices in a secure client portal.
We review incident data and shrink trends with you to adjust post orders, fine-tune patrol routes, and align coverage with traffic peaks and promotional calendars.
FRPS prioritizes fit and service excellence—not indiscriminate bidding—resulting in higher-caliber officers and better outcomes at the post
Strong financials mean we pay personnel on time every week, which helps us retain top talent and deliver consistent service—shift after shift.
FRPS earned the Texas Mutual Award of Safety Excellence (awarded to just ~200 out of 72,000+ policyholders) for exceptional safety practices.
From seasonal surge to grand openings to overnight remodels, our bench depth and multi-state coverage make complex schedules manageable.
High-visibility patrols, parking-lot coverage, tenant support, incident response, and coordination with center management.
Controlled entries, secure storage checks, and liaison with local law enforcement as needed
Lobby hosts, access control, visitor registration, special-event coverage, and after-hours patrol
It depends on your risk profile, incident history, and brand experience goals. We’ll recommend the right mix after a walkthrough
It depends on your risk profile, incident history, and brand experience goals. We’ll recommend the right mix after a walkthroughIt depends on your risk profile, incident history, and brand experience goals. We’ll recommend the right mix after a walkthrough
It depends on your risk profile, incident history, and brand experience goals. We’ll recommend the right mix after a walkthroughIt depends on your risk profile, incident history, and brand experience goals. We’ll recommend the right mix after a walkthrough
It depends on your risk profile, incident history, and brand experience goals. We’ll recommend the right mix after a walkthroughIt depends on your risk profile, incident history, and brand experience goals. We’ll recommend the right mix after a walkthrough
It depends on your risk profile, incident history, and brand experience goals. We’ll recommend the right mix after a walkthroughIt depends on your risk profile, incident history, and brand experience goals. We’ll recommend the right mix after a walkthrough
Whether you manage a single flagship store or a coast-to-coast portfolio, FRPS will design a site-specific security plan that reduces shrink, elevates safety, and preserves your brand experience. Connect with our team to schedule a walkthrough and get a fast, no-obligation quote.
About First Responder Protective Services (FRPS): Founded in 2019 by law-enforcement professionals, FRPS delivers best-in-class security services for clients across Texas and the continental U.S., including retail centers, banks, warehouses, and more.
Talk with our 24/7 client success team and your dedicated account manager will build a plan around your sites, budget, and goals.
